AK
Allan K

1 reviews | Active since Jan 2018

24 Aug 2023, 19:37

MONEY VULTURES

ABSA I am honestly fed-up with your ****, and greed. Firstly, I do not owe anything to ABSA so I can close my accounts at anytime, and you loose hundreds if not thousands on my combined monthly fees. Second, I have tried to obtain additional product which was refused, but you are keen on charging me crazy fees on simple inter-account transaction; ie nearly R800 for a transfer from my cheque to savings account, I guess this also demonstrates that ABSA does not want clients to save money; but just spend all the time, hence I am being punished by means of these fees for wanting to save my money. I WANT THIS MATTER RELATED TO THE TRANSFER RESOLVED AND I WANT MY MONEY BACK INTO THE SAVINGS ACCOUNT. It is understandable that certain transactions attracts fees, but what I have been charged for an inter-account transfer is madness. Please resolve this, or I might just move to a new bank as I do not have to deal with this nonsense. I DO NOT HAVE TO PUT UP WITH YOUR NONSENSE ABSA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
Absa
Absa's reply25 Aug 2023, 08:56
Official
Dear Allan Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsPravesh BejayAbsa Bank Group Customer Care

Best regards,