Money Transferred without Permission

I have had a bond with Absa for more than 10 years and have paid my bond every month during October 2014 I lost my position at my company I fell behind on my bond to extend of R19000 I tried to aply for a reduction in my monthly installment but it was denied as I had a similar agreement four and a half years back. I made a greement that I would pay my bond Installment and as soon as I am in a better financial position I would cath up on the arrears I pay my installment everymonth by eft. On the 29of August a amount was taken from my personal cheque account to the ammount of R5100 on further investigation I was informed that it was Absa Homeloans. I phoned them and they confirmed that it taken for the arrears on my bond I then informed them that they didnt have the permission to that and that constitutes theft the supervisor said that I must send in Income and expenditure form to see what arrangement we can make I still informed them that I want my money back into my account and that I am still unemployed.<br> I need Absa to tranfer the money back into my account as the didnt have permission they made no arrangement with me or phoned me or send me an email. Looking forward in your resp