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ygo.iceman ygo.iceman
1 reviews | Active since Mar 2009
05 Mar 2020, 10:47
Money transferred to credit card not cleared in 3 DAYS !!!!
Guys come on I've been a client all my life. I transferred over R25000 to my absa credit card account over 3 days ago and nothing is showing !!!!. I have sent proof of this payment to *** and not even received an automated response saying my matter is being attended to!
I need this money cleared as a matter of urgency !!!
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Absa's replyOfficial
05 Mar 2020, 14:37Dear Jeandre
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply05 Mar 2020, 14:37
Official
Dear Jeandre
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd