MD
Mmathabo D
1 reviews | Active since Jun 2018
03 Oct 2023, 21:34
Money to be reversed
Good afternoon My name is thuli Judy Sithole, I have an account with absa so last week Friday 22.09.2023 I transfer the amount of R5000. 00 from my absa account to my tyme bank account then I thought since it was long weekend the funds was supposed to reflect to my tymebank account on Tuesday but nothing, so I call absa contact center to check for me wats the delay only to find out that when I made the transaction I put wrong branch code but da lady who help me said after 7 days the money is gonna reverse back to my absa account. Today's is the 7th day but nothing is reverse. Please assist I really need that money.I pledge to Absa bank to just reverse my money.
My contact details *** ***
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Replies (1)Absa's replyOfficial
04 Oct 2023, 11:05 Dear Mmathabo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards, Vanessa Crowe Group Customer Care
Absa's reply04 Oct 2023, 11:05
Official
Dear Mmathabo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards, Vanessa Crowe Group Customer Care
