MN
Matshidiso N

1 reviews | Active since Jul 2015

02 Jul 2015, 11:57

Money that was deposited in the ATM

I Matshidiso Prudence Nkabinde *** 088 deposited the amount of R300 using ABSA ATM in Vrede for Woolworths Acc, whereby I made an incorrect reference and I then informed Woolworths as soon as I realized the mistake after 3 working days but I was informed that I should correct that with the bank. At the bank they said is not their problem but the case must be resolved by Woolworths. The date of the deposit is 05/05/2015 and the incorrect reference is ***A920 and the correct one is ***. My challenge now is that I don't know where to take my complaint too. I need your help to correct this with any of the two companies mentioned. My email is [Email Removed]<br> I hope to hear from you soon.<br>

0
Replies (1)
Absa
Absa's reply02 Jul 2015, 14:23
Official
Hello Nkabinde Tshidi,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd