Money that not showing or clearing on my account.

I'm sitting on my bad not really know how I feel. For the past three weeks I have been facing embarrassment of holding ques on every shop. People would to think I have a card with no funds.

On the twenty six of June I rented a vehicle from first car rentals in Lansiria Airport. They blocked R2000 + R 3500 on my savings account. After returning my vehicle I received a message from the car rentals that the amounts blocked will be released.

All this time I have been funding every transaction from my Depositor plus account. As I mentioned earlier the app would be delaying amounts that are actually not there , this I would realise once I get to the counter. This would require me to delay people transfering from my Depositor account.

Thursday last week I transferred R1000 from the depositor account as I realised that the amount showing was R400+ after buying chicken at chicken hyper.

Late in the night I needed to buy R100 electric. This is when I got to my account on app showing R2000+ remaining on my account. This didn't add up to me as I was expecting 2000 or R3500 as owed to me by car rental.

On Friday I decided to go personally to the bank, the lady who assisted me showed me on the screen all the transactions and amounts on hold. My problem is that every transaction I had to take it from my other account as I was waiting for this two amounts to clear and I was shocked why would they take this long.

The lady made it clear to me that the R3500 was not blocked but taken as transaction. This amount we looked for it and she confirmed that it was not yet deposited back to my account.

On arrival home I called the car rental who said the funds were released to the bank. They claimed to have spoken to the bank and the bank has confirmed.

Good day, Ayeza

We have been on the line with Absa with regards to the authorized hold of R3500.00, they have advised that these funds were released back to your account on the 26/06/2025.

Please be advised that, the bank merely adjusts your available balance so this will not show as a refund nor will you be sent a transaction notification, we would suggest either confirming on your statement if there is an amount showing as pending or contacting Absa directly for assistance with a balance reconciliation.

We appreciate your understanding and patience on this matter. Thank you for choosing First Car Rental!

Above is their communication to me clearing themselves. I'm now confused who is really messing up with my account now and I would like answers from ABSA.

Tonight I went to my bank app and I noticed a thousand rand which is not there because I can't access it. This is after once again taking a thousand rands from my Depositor account.

This is really existing me , and it has never happened before all the buying of air ticket and the car rentals.

I would really appreciate someone sorting it out as I feel something or someone is messaging up with my account.

Thank you

Ayeza Stuurman.