money taken out from my absa account

I contacted ABSA and notified them that my card was lost with my wallet and i last used my card on the 23/05/2020 but transactions where going off on the 24/05/2020 while i was at home and only noticed when i logged on to my online banking, while i was on the line with the agent to block my card i received 7 sms from ABSA saying transactions failed, so while i was blocking my card someone was still trying to do withdrawels, i had money taken out of my account which was for my car installment and the ABSA agent says tey will investigate and it takes between 2 weeks and more, why so long because if they view my location during the withdrawels they can view that i was at home, the absa lady just said sorry, this is ridiculous, i am sure whereever the withdrawels was done there is camares, i want a quicker turn around time