SN
Shange N
1 reviews | Active since Aug 2014
27 Apr 2020, 15:48
Money ****** from my account bu RCCS BOSS JHB
A debit order went off my account of r3000 by a company called RCCS BOSS JHB, i did not get any sms informing me until i noticed my balance was strange. How can absa allow people to just come into our accounts and take money from us without informing us. I tried reversing the money online but with no luck it’s not showing. I want my money back i have debts to pay.
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Absa's replyOfficial
29 Apr 2020, 07:20Dear Customer
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply29 Apr 2020, 07:20
Official
Dear Customer
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours.
Looking forward to being of service to you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd