AB
Annelize B

1 reviews | Active since Jan 2015

29 Nov 2016, 11:44

Money ******

<p>I wanted to pay City of Tshwane from my capitec account. I logged into my Absa account to retrieve the account number. As as preset beneficiary I got the following number : ********** 424, City of Tshwane.</p> <p>I have made 3 payments into this account, and after months I went to see City of Tshwane and they assured me that this account number doesn't belong to them. I went to see Capitec and asked them to recall the money from Absa. Abssa however does not want to return the money. </p> <p>I expect ABSA to grant authorization to capitec to retrieve the money ASAP.</p> <p>If this is a **** ABSA should know about this and pay bank my money.</p> <p> </p> <p>Please resolve the matter as soon as possible.</p> <p> ********** - office hours</p> <p> ********** </p>

0
Replies (2)
Absa
Absa's reply29 Nov 2016, 14:58
Official

Dear Annelize

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

AB
Annelize B's update06 Dec 2016, 08:48
Reviewer Update

Good day

I have spoken to Nthabiseng Sibande,

Please contact me urgently for I have a letter that ABSA requested from Capitec.

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