Money problems make ABSA grab what they can from consumers
<p>I pay my monthly vehicle instalment diligently to ABSA, I also have had my vehicle insured with MiWay since the day I collected my vehicle from the dealership in 2015. Everything was going well until the month of July 2017. Since reports hit the news that ABSA is experiencing money problems, my July 2017 instalment went up without warning and over R600 was added to what I usually pay. I know South Africa is going through though economical times and the Public Protector is hot on ABSA's heels but that's no reason to start looting from my bank account. ABSA knew from the get go that I was insured with MiWay, if they needed confirmation of my policy they have all my details ID included & should've contacted MiWay instead of devising a scheme to help themselves to my hard earned money. I need my money back ABSA & I don't care about your money problems because I pay what is due to you monthly without any excuses. PAY BACK THE MONEY ABSA!!</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
