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mduduzi H

1 reviews | Active since Jun 2015

26 Sept 2017, 14:10

Money Not Safe With ABSA

I am so sick and tired with ABSA almost every month I have to reverse ********** debit orders and now I hear that am going to be charged R26 for a debit order I did not authorise. Why does ABSA not ensure that the debit order is ******* before allowing it to be processed..? Is it my fault..? This is nonsense literally every month...!!! As a premium client paying over R350 a month on bank charges just for my cheque card I do not expect such nonsense, may I should pack my bags and go to the bank where they can help me, as a matter the have been calling me. Am very tired of this nonsense you guys must put a stop or am going.

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Replies (1)
Absa
Absa's reply26 Sept 2017, 15:45
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd