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Carol C

1 reviews | Active since Mar 2016

15 Mar 2016, 14:17

Money Not Reflecting into my Account

Money was deposited into my account around the 21st of December last year. My account was then frozen and i went into the Greenstone branch to reactivate the account. I was then told by the Bank Manager that the money should be reflecting in my account within 24 hours. <br> <br> Today is the 15th of March 2016 and the money is still NOT reflecting into my account. I have been to the bank countless times and every time i go to the bank , the bank manager says that it will be reflecting within the next 24 hours. <br> <br> Please can someone from ABSA who knows when the money will be in my account either contact me or email me with a date, I am not interested in excuses or explanations anymore, i just now need to know when the money will be in my account.<br> <br> Thank you.<br>

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Replies (1)
Absa
Absa's reply16 Mar 2016, 12:25
Official
Hello chidobac,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd