aH
alex H
1 reviews | Active since Mar 2016
07 Oct 2024, 14:16
money missing from my credit card
I have money missing from credit card and no one can account of this money.I tried calling all departments, ***** , credit cards but no one can assist. I had R9600 transferred to my savings then credit card on the 3rd of this month.I used R3000 TO PAY someone on Saturday to FNB which that person received the payment.I then paid an amount of R1400 on the 3rd, then R1250 to rates from shoprite.. credit finance charge was R790
R9500- r1400, -R1250, -R3000, -r140, -R135, -R50, -R790 I am missing R2800 into my credit card
Name: Alex Hlapa Contact no: *** ID NO: ***
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Absa's replyOfficial
07 Oct 2024, 18:14Dear Alex Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 . Kind regards,Vanessa CroweGroup Customer Care
Absa's reply07 Oct 2024, 18:14
Official
Dear Alex Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 . Kind regards,Vanessa CroweGroup Customer Care