CM
Christiaan M
1 reviews | Active since Jan 2020
01 May 2020, 09:53
Money missing
I paid thousands of rands from my Absa account to my FNB account. The money is not in my Absa account anymore but not in my FNB account either after waiting 5 days. I understand that it may take up to 3 business days but 5 days and nothing? No sign of my money? Unacceptable.
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Absa's replyOfficial
04 May 2020, 13:21Dear Christiaan Muller Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le Grange
Absa's reply04 May 2020, 13:21
Official
Dear Christiaan Muller Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le Grange