kK
katlegobmalemela K

1 reviews | Active since Sept 2018

09 Jun 2023, 19:42

Money making scheme

For the past 2 months I have been harassed by ABSA VF. They called request I send them my proof of vehicle insurance or else they will insure the vehicle without I consent. Apparently the agreement I signed stated likewise funny enough there is nothing like that none the less I have been sending my proof of vehicle but they still continued to insure even after all the mails I sent.

Now they are harassing me saying I owe them 2 months worth of insurance and threatening to repossess my vehicle and my account is up to date and I've never missed payment.

If this is a scheme to enrich them I will not be paying their insurance and they need to remove the debt they incurred on my account as I am not liable for it.

0
Replies (3)
Absa
Absa's reply12 Jun 2023, 10:21
Official
Dear Customer

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for  your complaint is C-***0 Kind regards,Group Customer CareRezona Louw
kK
katlegobmalemela K's update16 Jun 2023, 12:28
Reviewer Update
Why am I still being harassed by your people? How far are you with your investigation?
Absa
Absa's reply19 Jun 2023, 09:54
Official
Dear Customer

Thank you for your posting.

Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw