kK
katlegobmalemela K
1 reviews | Active since Sept 2018
09 Jun 2023, 19:42
Money making scheme
For the past 2 months I have been harassed by ABSA VF. They called request I send them my proof of vehicle insurance or else they will insure the vehicle without I consent. Apparently the agreement I signed stated likewise funny enough there is nothing like that none the less I have been sending my proof of vehicle but they still continued to insure even after all the mails I sent.
Now they are harassing me saying I owe them 2 months worth of insurance and threatening to repossess my vehicle and my account is up to date and I've never missed payment.
If this is a scheme to enrich them I will not be paying their insurance and they need to remove the debt they incurred on my account as I am not liable for it.
Helpful (0)
Replies (3)0
Replies (3)Absa's replyOfficial
12 Jun 2023, 10:21Dear Customer
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareRezona Louw
Absa's reply12 Jun 2023, 10:21
Official
Dear Customer
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareRezona Louw
kK
katlegobmalemela K's updateReviewer Update
16 Jun 2023, 12:28Why am I still being harassed by your people? How far are you with your investigation?
kK
katlegobmalemela K's update16 Jun 2023, 12:28
Reviewer Update
Why am I still being harassed by your people? How far are you with your investigation?
Absa's replyOfficial
19 Jun 2023, 09:54Dear Customer
Thank you for your posting.
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
Thank you for your posting.
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
Absa's reply19 Jun 2023, 09:54
Official
Dear Customer
Thank you for your posting.
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
Thank you for your posting.
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
