NM
Neil M

1 reviews | Active since Jul 2011

05 Feb 2016, 10:21

Money making ****

Absa provide savings cards of dubious quality, then charge a hundred rand every time you want to replace it. This time the chip is falling out of my fairly new card; I went into the bank (Durban North) and was told that this would cost ME R100. They should be apologising for the inconvenience caused by their shoddy card and replacing it free of charge!

0
Replies (1)
Absa
Absa's reply05 Feb 2016, 11:10
Official
Hello bythesea,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Best regards,