GD
George D

1 reviews | Active since Jun 2018

25 Jun 2018, 14:04

Money just disappeared between ABSA and African Bank

On 5 July 2013 an amount of R11 049.06 was paid from African Bank to ABSA for a personal loan settlement.

The ABSA account is question was however already settled and closed in February 2013 (We received a letter from ABSA confirming same)

ABSA is unable to assist with with STATEMENTS of the account. R11 049.06 is just missing - not ABSA or AFRICAN BANK can assist us as to were the money is. PATHETIC

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Replies (1)
Absa
Absa's reply26 Jun 2018, 11:23
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please be advised that a specialist case manager is already working on this matter, your complaint reference number is *** , you will receive feedback once the matter is resolved.

Regards

Claudette