Money goes missing from my account without a trace

Money is going out of my account and I am not aware of this. Today (13 Feb) I downgraded my account from a Premium Account to a Flexi Savings account. I am so tired of this because of all the drama I had with Absa in less than a week, different branches. Right after this was done, the balance I had on my Cheque Account was wiped to zero (that was just under R520). I transferred R1 000 into the account and I was left with R214 (R785 gone, no trace to where the amount went) and now transactions that went off in the cheque account are going off again in the new savings account (that is an additional R790). In a span of hours, I have lost approximately R2 100 and no one cares to explain where these amounts went, because the app does not show transactions of these amounts going off my account, except the additional amounts of R790. The consultant is clutching at straws because she has no idea where my money went.

I am really upset, to say the least, and will be raising a complaint with Absa and the Banks ombud as well.

My account number is: *** Sort this out so I can leave Absa asap!