Money for NOTHING!!

<p>Paid up a huge chuck (actually all of it) on my personal loan and flexi loan. Then phoned to get a settlement figure on both. TWICE!! And paid that. That was in May!! Now for the last 2 weeks I've been pestered and phoned constantly to settle an outstanding amount on my personal loan. Which usually came off via debit order. THE ACCOUNT WAS NEVER CLOSED!!!!!???? And some of the consultants from the collections dept really need some training on politeness and how to deal with a fed up tired customer. I AM NOT THE ONE WHO MADE THE MISTAKE!!!!! Absa did and is now wasting my time and skyrocketing my cell bill and blood pressure. And the more you explain, the less anyone understands or even wants to listen!! I'm fed up!! Time to take hard earned money elsewhere, where I'll get appropriate, considerate and friendly treatment for being a PAYING CUSTOMER!! Just remember, the loan/credit card/overdraft etc, is costing ME - THE CONSUMER MONEY!!!!! Absa is quick to jump on it when something is owed to it, but where is the service and support when it is in fact ABSA's FAULT??????? You should've closed the account, instead, now you want me to pay close to a grand for what.....? NOTHING! That's what. Now that's money for nothing!</p>