BM
Bridget M
1 reviews | Active since Jun 2020
05 Jan 2021, 08:16
MONEY DISPUTED NOT IN MY ACCOUNT BUT CASE WAS CLOSED
The money that I sent on the 15th Dec 2020 is not yet in my account. I have no money at the moment and it is very early in the month. What is taking so long? I want the case reopened until I get the money back. The 6-10 working days has passed. Still no money.
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Replies (13)0
Replies (13)BM
Bridget M's updateReviewer Update
05 Jan 2021, 08:19The money was sent to a closed account. Why would it take so long to reverse it? What am I supposed to eat in the meantime?
BM
Bridget M's update05 Jan 2021, 08:19
Reviewer Update
The money was sent to a closed account. Why would it take so long to reverse it? What am I supposed to eat in the meantime?
BM
Bridget M's updateReviewer Update
05 Jan 2021, 09:01I have reached out to you via email and Twitter. I am awaiting your response.
BM
Bridget M's update05 Jan 2021, 09:01
Reviewer Update
I have reached out to you via email and Twitter. I am awaiting your response.
BM
Bridget M's updateReviewer Update
05 Jan 2021, 09:21Your consultant told me to log a case with the disputes department to sort out the problem. I am on a call now with another consultant a a they are telling me that I shouldn’t have sent an email to disputes but to missing payments. This is my time wasted. The level of incompetence on your side is appalling. Consultants cannot even refer me to the correct department to assist. This on the 15th of December 2020. In 2021 I am being told that I was referred to the wrong department. Bull****.
BM
Bridget M's update05 Jan 2021, 09:21
Reviewer Update
Your consultant told me to log a case with the disputes department to sort out the problem. I am on a call now with another consultant a a they are telling me that I shouldn’t have sent an email to disputes but to missing payments. This is my time wasted. The level of incompetence on your side is appalling. Consultants cannot even refer me to the correct department to assist. This on the 15th of December 2020. In 2021 I am being told that I was referred to the wrong department. Bull****.
BM
Bridget M's updateReviewer Update
05 Jan 2021, 09:3933 minutes on a call and no resolution. Useless bank.
BM
Bridget M's update05 Jan 2021, 09:39
Reviewer Update
33 minutes on a call and no resolution. Useless bank.
BM
Bridget M's updateReviewer Update
05 Jan 2021, 10:05I will not be using your excuse to pay my bills or buy food. I want a solution, not more excuses. I should’ve closed my account last year. I’m definitely doing that at the end of this month. NEVER AGAIN. I’VE HAD ENOUGH OF YOU.
BM
Bridget M's update05 Jan 2021, 10:05
Reviewer Update
I will not be using your excuse to pay my bills or buy food. I want a solution, not more excuses. I should’ve closed my account last year. I’m definitely doing that at the end of this month. NEVER AGAIN. I’VE HAD ENOUGH OF YOU.
BM
Bridget M's updateReviewer Update
05 Jan 2021, 11:29Hi Nthabiseng, I WILL NOT BE WAITING until the 12th. ABSA has had enough time to sort out my problem. What am I supposed to eat until then? More excuses? Please take me seriously. If you can’t help me, get your supervisor to help me.
BM
Bridget M's update05 Jan 2021, 11:29
Reviewer Update
Hi Nthabiseng, I WILL NOT BE WAITING until the 12th. ABSA has had enough time to sort out my problem. What am I supposed to eat until then? More excuses? Please take me seriously. If you can’t help me, get your supervisor to help me.
BM
Bridget M's updateReviewer Update
05 Jan 2021, 11:35I will type a reply until this is sorted out. Such nonsense. GET ME YOUR SUPERVISOR TODAY.
BM
Bridget M's update05 Jan 2021, 11:35
Reviewer Update
I will type a reply until this is sorted out. Such nonsense. GET ME YOUR SUPERVISOR TODAY.
BM
Bridget M's updateReviewer Update
05 Jan 2021, 11:36This bank is annoying me and getting on my last nerve.
BM
Bridget M's update05 Jan 2021, 11:36
Reviewer Update
This bank is annoying me and getting on my last nerve.
BM
Bridget M's updateReviewer Update
05 Jan 2021, 11:44Tell me if you don’t want to help me so that I can get legal advice. I’m not taking any excuses from anyone. You’ve had enough time.
BM
Bridget M's update05 Jan 2021, 11:44
Reviewer Update
Tell me if you don’t want to help me so that I can get legal advice. I’m not taking any excuses from anyone. You’ve had enough time.
BM
Bridget M's updateReviewer Update
07 Jan 2021, 06:55I was promised feedback by a Vanessa Crowe on the 5th Jan 2021 and was told that I will know what is going on today. I hope that the money will be reflecting in my account today.
BM
Bridget M's update07 Jan 2021, 06:55
Reviewer Update
I was promised feedback by a Vanessa Crowe on the 5th Jan 2021 and was told that I will know what is going on today. I hope that the money will be reflecting in my account today.
BM
Bridget M's updateReviewer Update
07 Jan 2021, 08:35I just got off a call with Sipho, your consultant and he told me that the funds should’ve been in my account by now.
BM
Bridget M's update07 Jan 2021, 08:35
Reviewer Update
I just got off a call with Sipho, your consultant and he told me that the funds should’ve been in my account by now.
BM
Bridget M's updateReviewer Update
07 Jan 2021, 08:48This is the ****tiest bank I’ve ever used in my life.
BM
Bridget M's update07 Jan 2021, 08:48
Reviewer Update
This is the ****tiest bank I’ve ever used in my life.
BM
Bridget M's updateReviewer Update
07 Jan 2021, 09:46I am giving you until the end of business day today and I will be reporting you to the ombudsman.
BM
Bridget M's update07 Jan 2021, 09:46
Reviewer Update
I am giving you until the end of business day today and I will be reporting you to the ombudsman.