1 reviews | Active since Dec 2025
Money disappearing from Accounts and Bank has no answer as to why the client was not informed.
Absa bank has not informed people about when large sums of money taken from a bank account. This is apparently not happening to one person but many. Their lack of communication, commitment to their clients leaves much to be desired. Even leaves a sad stain on the brand where monies are now being taken out of account without notification that is happening. Big amounts like this needs verification and probably an hour to clear. When stopped in that hour. They still can't explain how it left. We need answers as to why large sums of money +R200 000 can disappear from bank accounts. Instantly without the bank notifying the individual. This is unheard of.Their helpline for ***** is an utter joke. They transfer you after an hour of holding on the line to a consultant who does not know how to help you and is apathetic and still no update on the matter. This is such a terrible level of service. We as loyal clients do not need institutions that can't protect our assets where we placed our trust in them. We have placed trust in them. We need this to be sorted out fast and furious. As this is an ongoing issue.
Thank you for bringing this unfortunate matter to my attention. Please accept my sincere apology. Your reference number for this complaint is C-***1. Please be advised that an email has been sent requesting information. Once we receive it, we will look into it more.
Regards
Thank you for bringing this unfortunate matter to my attention. Please accept my sincere apology. Your reference number for this complaint is C-***1. Please be advised that an email has been sent requesting information. Once we receive it, we will look into it more.
Regards
Show a bit of urgency for such a case.
Show a bit of urgency for such a case.
