Money disappeared from my account without a trace.

On Saturday 26 October 2019 +-R3300 just disappeared from my account with no payment reference. My salary cleared so I logged into my banking to transfer funds and noticed that money was missing from my balance . I immidiately called absa ***** to report the matter and I was then informed that they cannot see any payment reference linked to the amount missing and mentioned that I need to call *** after having the call dropped on me 3 times I then managed to speak to someone who also said that they cannot see a transaction reference linked to this money that disappeared but can see that money was missing . They then mentioned I should email *** where I was yet again unsuccessful at getting answers as nonblanhla mentioned that she cannot assist and passed the matter on to someone else (this was 28 oct) ... after following up multiple times I am yet to receive feedback .

This is outrageous! 6 days with no answers as to where my money went, it's not debit orders so where is that money ! Nobody from absa can tell me where it went , and this needs to be resolved and refunded back to me as Absa is accountable for the errors on their side.