ZP
Zane P

1 reviews | Active since Feb 2018

21 Feb 2018, 08:35

Money being withdrawn from ABSA account *******ly.

For the last 3 months I have had R139.00 withdrawn from my bank account by a debit order. ABSA has reversed the last 2 but that cost me R30 and R18 each in bank charges. They say they cannot stop this debit order but I must just check each month and reverse it if it is still there.

What a cop out! I see this has been happening to other people also and even the bank assistant said to me there were lots of these since Nov 2017. Why can ABSA not fix this problem. It seems like the only way to stop this is to close your account. Roll on bit coin and a block chain.

0
Replies (2)
Absa
Absa's reply21 Feb 2018, 10:32
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply21 Feb 2018, 10:32
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd