KZ
Kegan Z
1 reviews | Active since Jul 2014
07 Apr 2026, 11:29
MONEY BEING TAKEN OFF INCORRECTLY
An incorrect amount has once again been taken off my account, after being assured a few months in a row that the issue has been resolved. It doesn't just need to be refunded - it needs to stop being taken off in the first place! I'm getting so tired of writing this same issue out, month after month.
Helpful (0)
Replies (1)0
Replies (1)KZ
Kegan Z's updateReviewer Update
21 Apr 2026, 12:01Hi there. So a man from ABSA called me to sort out the issue. ABSA tried to deduct my debit order on 1 April, when it is usually set to go off on the 6th of every month. They did this due to the public holidays. But I was not notified that money would be deducted earlier than normal, so there were insufficient funds in the account and the R50 fee was imposed. The ABSA man apologised and said that in future debit orders will ONLY come off on the 6th, and that this R50 would be refunded to me. It has not yet been refunded.
KZ
Kegan Z's update21 Apr 2026, 12:01
Reviewer Update
Hi there. So a man from ABSA called me to sort out the issue. ABSA tried to deduct my debit order on 1 April, when it is usually set to go off on the 6th of every month. They did this due to the public holidays. But I was not notified that money would be deducted earlier than normal, so there were insufficient funds in the account and the R50 fee was imposed. The ABSA man apologised and said that in future debit orders will ONLY come off on the 6th, and that this R50 would be refunded to me. It has not yet been refunded.