Moms account

Mom has banked with you for 70 odd years. We’re Al**** became Absa Various accounts. I have phoned I have requested assistance I have gone in in person I’ve requested cell c debit to be stopped months ago. I have instructed cell c to stop debit orders I have reported cell c to hello peter months ago……. Zero action I’ve stated that we will pay moms credit card off in stages. Direct deposits but requested confirmation as it would come from abroad to no avail. Instead handed over to a so called debt collector. Requested explanation as to why a life policy for a R100 had been sold to her falsely as in it will continue to 2045 yet as at 2023 she is 84?years old ? Absa funeral policy paid up and should god forbid my mom pass I am the beneficiary to deal with everything. Considering everything else is in disarray have you amended your records to my uk number. I wish a senior staff member who prayingly has the clout and expertise to rectify the chaos. Remove my moms credit card from said debt collector. Return to Absa books Confirm it is safe to deposit monies into the credit card. Reverse said debits and charges from current account for debits that are not authorised from cell c Make moms account back to the position of good standing sort out the policy with a clever marketing date to 2045 and answer the funeral policy question You have my email on record for her…. Been there for years. Let’s see … From all the reviews I’ve been reading on here 1 star seems to the highest score for Absa off the starting block and complaint after complaint . So sad service is so poor., And please don’t send a response of…. So sorry we will look into this…… and you never do! Robyn Clearly I cannot add my UK number in the slot . It won’t accept below