MS
Moira S

1 reviews | Active since Mar 2009

05 Jul 2022, 09:16

Mokgethi is the absolute best.

I have just finished speaking to Mokgethi at the ABSA BA card call center. This gent is THE BEST call center agent I have ever spoken to, anywhere in the world. He was efficient, helpful and so very pleasant, with a lively sense of fun. Made my day, chatting to Mokgethi this morning. Please promote this star to a position where he can install his great attitude in others. And give him some chocolate cake. I would love to know that this review reaches his line management.

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Replies (1)
Absa
Absa's reply05 Jul 2022, 10:14
Official
Dear Moira Smith

It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. 

I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd