Missing payments
<p>Absa did not change the credit card on internet banking, after spending 2 hours at absa and was promised everything was done. Paid our CC via internet banking... obviously into the wrong account (thanks to Absa) so now the money is out of the savings account but no one can tell me where it is.. mailed missing payments... get no response from them, no read reports, no automated replies ... might as well talk to a fish... I'm fed up!!!</p>
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Absa's replyOfficial
26 Jul 2016, 07:03Good day KC Gericke
We have received your Complaint however due to the omission of your ID number or account number we could not log your Complaint.
Can you kindly provide us with the full ID number or alternatively your account number?
Awaiting your soonest reply.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply26 Jul 2016, 07:03
Official
Good day KC Gericke
We have received your Complaint however due to the omission of your ID number or account number we could not log your Complaint.
Can you kindly provide us with the full ID number or alternatively your account number?
Awaiting your soonest reply.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,