Missing Payments
<p>An amount was deposited into my closed ABSA credit card account on the 26th May 2017,ABSA assured me that it would take 10 working days for it to reflect on my Nedbankaccount and it is still not yet reflecting in my Nedbank Account. I have called ABSA on numerous occassions and been told different stories every time. I also sent emails to ********** and had no response. This is so frustrating when no one seems to know where the money went. ABSA is very unreliable and dont take care of their customers.</p>
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Absa's replyOfficial
19 Jun 2017, 10:49Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply19 Jun 2017, 10:49
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,