Missing payment, ABSA refusing to take calls.

I have no idea what I should do. <br> <br> I made an immediate payment to an FNB account. It is very urgent and the payment went through but is not reflecting on FNB's side. It has been several days. <br> <br> I called the customer service and they said they cant talk to me about it because they have no one their customers can call when payments is missing. I cant believe it. The lady refused to help me and said I should send an email and it might take a few days. <br> <br> This was an urgent payment. And now its gone and they wont even talk to me to resolve the issue. <br> <br> I don't know what I should do. This feels so surreal. It is very urgent. <br> <br>