ASF
Avon San-Maré Fourie
1 reviews | Active since Nov 2018
20 Nov 2018, 10:48
missing payment
Good Day
I made a payment yesterday from fnb online banking to my virgin money credit card, but the payment doesn't show?
I also made a payment on 02 November and the payment showed 03 November on virgin money.
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
20 Nov 2018, 14:58 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Also provide us with the details as in amount.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Also provide us with the details as in amount.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply20 Nov 2018, 14:58
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Also provide us with the details as in amount.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Also provide us with the details as in amount.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
ASF
Avon San-Maré Fourie's updateReviewer Update
20 Nov 2018, 17:06My account number are: ***
I paid R1752, I also emailed the proof of payment to ***
ASF
Avon San-Maré Fourie's update20 Nov 2018, 17:06
Reviewer Update
My account number are: ***
I paid R1752, I also emailed the proof of payment to ***
Absa's replyOfficial
21 Nov 2018, 16:50 Hi Avon, I am Nthabiseng and I will be facilitating your case. Please use the following reference number ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply21 Nov 2018, 16:50
Official
Hi Avon, I am Nthabiseng and I will be facilitating your case. Please use the following reference number ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
ASF
Avon San-Maré Fourie's updateReviewer Update
22 Nov 2018, 15:12The payment reflects now, thank you very much :-)
ASF
Avon San-Maré Fourie's update22 Nov 2018, 15:12
Reviewer Update
The payment reflects now, thank you very much :-)