Missing Payment

I did a inter account transfer on ABSA Online from my savings account to my credit card account on the 17TH Dec 2017. Up until yesterday the amount reflected on my credit card account. This morning when I visited ABSA Online, the amount is not reflecting on my credit card account. I have been transferred form pillar to post, initially calling the ***** line, then transferred to credit card department and then debit card department and then 2 other departments were I could not hear them so the consultant cut the call on me. I finally got through to enquiries only to find out that ABSA is having a problem with transfers to credit card accounts. Why did the credit card line not tell me this in the first place and not render help.

What poor service fro m ABSA.

Regards

Arvin Baliram ********** ********** 754