MISSING PAYMENT

<p><span style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;">Hi There </span></p> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"> </div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;">Hope you are well</div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"> </div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;">Kindly note I made a payment to Woolworths credit card through Internet banking on the 03rd May 2016. It was the amount of R 750-00, However I was informed by ABSA that the transfer was successful and money will reflect within 5 business working days, still even today the money hasn't reflected.</div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"> </div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;">I made couple of calls to ABSA Internet Banking and Woolworths Financial Services Customer Care with no solution, Woolworths are unable to see the payment but from ABSA side it shows it has been successful.</div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"> </div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;">I would like Woolworths to track down my payment, please note this has been a frustrating process and can someone deal with this matter urgently.</div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"> </div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;">My Details are as follows :</div> <p><span style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;">Account number :***</span></p> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;">Beneficiary *** which is my Woolworth credit card number/ account.</div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;">ID number:***</div> <div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px; background-color: #ffffff;"><br /> <div>Regards</div> <div> </div> MR Phosa <div><a style="color: #1155cc;" href="tel:***" target="_blank">***</a></div> </div>