missing pament and RVN change

<p style="color: #555555;">I have made two payments to my wifes account and both have gone off my account but she has only received one.</p> <p style="color: #555555;">I sent an email to absa missing payment but no one has contacted me.-pathetic service.</p> <p style="color: #555555;">I also sent an email to the RVN department to change my rvn details and are still waitiing for some one to contact me.</p> <p style="color: #555555;">it seems that when you are out the country they just dont care about there customers even if you have been banking with them for over 18 years.</p> <p style="color: #555555;">REALLY POOR SERVICE.</p>