Missing money from my account

Never felt so betrayed by a bank that I have been dealing with my entire life. I transferred R2100 into a closed credit card on Saturday the 31 August. I had no idea where the account came from but it was under my normal credit card and I picked the wrong one. I called immediately and notify the bank as my debit orders will go off from that account. The lady said the money will transfer back automatically. On Wednesday it was still not in so I phoned again and spoke to a lady that made me feel like I am an idiot and she was very rude. I asked for assistance for my R145 debit order until ABSA can rectify this problem, which I did not see as a problem as I am banking with ABSA for 43 years. She said no and did not help at all. I transferred money from my credit card but my debit order bounced anyway and ABSA has the audacity to charge me for it. It is now 3 weeks and my R2100 is still not in my account. I have sent Patric West the person who dealt with the problem, a message and he just ignores me. I have resent my complaint to the missing payments division (Scary that there has to be a division like that) and they send an email back stating it takes 5 working days for the money to reflect...this after three weeks. Maybe I should go on FB and inform people that money can just go missing from your account at ABSA.