Missing money

<p>I made a transaction on the 6th of October of R500 to an FNB account the person did not get the money we even called FNB to check if they have received money from my ABSA BANK ACCOUNT but nothing was received.</p> <p>Ihave been quring about this matter since then but no positive response. Called the call center but still no luck only given an email address which they only forwarded my quiry to someone who has not given me any feedback till today, even went on Absa Facebook account and was also given another useless email adress to send my matter to and also have not got any response.</p> <p>When i told one of the consultant to reverse the money they told me they can't and it would take +-5 days for the money to be on my account the most irritating part is that it was not my first time sending money to that account and the first transection went off without any hustle and it was an immedate tranfer.</p> <p>The person was supposed to get the money within an hour but till today we still waiting . is this the kind of treatment we get from the banks we trust with our money?</p> <p>My case ref is c62546c5 I WANT THIS TO BE SORTED OUT AGENTLY !!</p>