AB
Andre B

1 reviews | Active since Jan 2016

02 Jan 2016, 03:21

Missing investment

Hi<br> <br> Emile Scholtz's ref: Complaint ***, tel. +*** [Email Removed]<br> <br> Where is my money? I'm concerned about *****.<br> <br> I have an ABSA (AIMS or Umbrella Funds?) provident fund investment no. *** and statements dating back to January'09 showing account balances. On 30 March'14 the statement suddenly showed a zero balance. Since this date I have not been able to get an explanation from ABSA to tell me where my money is or what had happened to it. The matter has been escalated and is being passed to and fro at ABSA.<br> <br> Numerous emails and phone calls to ABSA have been made at great expense as I am resident in Germany. All emails with ABSA and statements can be provided.<br> <br> I want ABSA to make the cumulative actuarial build-up visible, justify calculations, and state the type of investments that have been applicable to my money until today's date. I want to redeem this investment and claim expenses from ABSA including a flight ticket to South Africa on 5 January 2016 to personally speak to an ABSA manager.<br> <br> PS. Areno Harila, tel. +*** [Email Removed] can also be contacted.<br> <br> Kindly respond to [Email Removed]<br> <br> <br> Andre D. Boshoff

0
Replies (1)
Absa
Absa's reply04 Jan 2016, 08:49
Official
Hello adbossie,

Hello jsowerby,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,