CL
Cher L

1 reviews | Active since Jun 2011

01 Dec 2016, 09:05

Missing Internet Payment

<p>I made a significant internet payment to an already added beneficiary and the payment reflects as successful off my account but has not reflected on the beneficiary account 4 days later. No one at the call centre is able to assist. I would like Absa to contact me to resolve this issue as their call centre cannot assist.</p>

0
Replies (2)
Absa
Absa's reply01 Dec 2016, 10:53
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

CL
Cher L's update05 Dec 2016, 13:39
Reviewer Update

Good day

Thank you for getting back to me - I would like to report that this matter has been resolved.

Kind regards

Cher