TM
Tshepang M
1 reviews | Active since Apr 2020
06 Nov 2024, 19:47
Missing Funds on The Regular
I have been a Been banking with Absa for quite sometime now and am I am really disappointed to notice that every month there is Money Missing from my Account Which I can not Account for and Would at times not reflect on the statement. Every transaction has a charge so it can not be attributed to that. limits can not be increased even after calling the bank they would assure you that they are increased but Nothing and it has been Months
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Absa's replyOfficial
07 Nov 2024, 11:35Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***2. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply07 Nov 2024, 11:35
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***2. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,