DP
Darren P

1 reviews | Active since Jul 2011

17 Mar 2016, 17:55

Missing funds from my ABSA account.

Today, I had my mom transfer R 750 into my account. The reason for this is I am unemployed and she offered to cover my outstanding Telkom debit order. To my surprise, I received sms notification saying there is only R 572 of that money available. I phoned ABSA ***** hotline and I was hung up on twice. R 200 just went missing and no one was willing to assist me from ABSA. There is a unauthorised debit order on my account for R 50-90 that I can't account for. It seems ABSA is allowing ***** to occur on my account. The only Debit order I know of on my account is Telkom. ABSA is doing nothing. Carte Blanche covered a story on this sort of thing and ABSA is complicit in allowing strangers to take my money. I have no knowledge of this debit order and I feel my money is being ******. Furthermore, Why was a internal transaction of R 90 taken off my account and where did the other money go ? How can ABSA justify close to R 200 going missing ? Are these bank fees or ***** ? How am I to cope financially if my attempt to pay my Telkom is put at risk through what is theft ? Is ABSA ******* ? Is there any justice in SA ? Avoid ABSA at all costs.

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Replies (1)
Absa
Absa's reply18 Mar 2016, 10:47
Official
Hello Joepeach,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd