MISSING FUNDS

Good day I write with frustration to request that my money be tracked as it does not reflect in my account. I made an immediate payment from my ABSA cheque account no: ***Into my Capitec Credit Card Account no: *** of R10 000. This happened to me last month and the money was returned 5 days later and then again it’s happening this month. This is not the first time that I’ve made such a transaction so the money could not have been paid into an incorrect account. Please assist me again in trying to allocate the money into my account as a matter of urgency! Regards, Olwethu Ludlala