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Last year November ABSA bocked our business account (without any warning) due to Fica not done. I went to Jeppe street Branch and submitted all documentations. The hold was lifted and all was fine.<br> <br> on the 16/ 9 /2015 I got an SMS stating that FICA was not done. I contacted the FICA centre who advice me to contact my personal Banker. For more then I week nobody could help or return my call me as the branch was closed for renovations.<br> <br> When I finely got hold of my personal banking, she told me that all looks fine and she does not know what is the problem. She will sort it out with FICA centre.<br> <br> Yesterday when I try to make payment I got a very critic error \not verified"<br> After phoning the call centre they advice me that my account has been blocked and they can not help me I must again phone the same call centre that is also unable to assist me.....<br> <br> The complaint department advice me that they will only respond within 5 days.<br> <br> hopefully I will get a quicker response via Hellopeter......<br> """