FN
Franscois N
1 reviews | Active since Apr 2021
04 Jul 2023, 09:40
Missed Payments
Handed my Credit Card over to Norman Bisset&Associates as i fell behind after Covid i had made an arrangment to pay R200 a month till its finished i have been paying for almost a year and a half now and im paying in advance but keep getting calls that i missed payments and my credit record has not been updated as per agreement....... I dont know where the fault lies but Absa as a big company must use people that can actually do their work!!!
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Absa's replyOfficial
04 Jul 2023, 10:13Dear Franscois Nel, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9.
Regards,
Godfrey NdouAbsa Bank Group Customer Care
Regards,
Godfrey NdouAbsa Bank Group Customer Care
Best regards,
Absa's reply04 Jul 2023, 10:13
Official
Dear Franscois Nel, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9.
Regards,
Godfrey NdouAbsa Bank Group Customer Care
Regards,
Godfrey NdouAbsa Bank Group Customer Care
Best regards,