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NIPOS N

1 reviews | Active since Oct 2017

18 Jun 2019, 23:20

Miss Gazi

Hi I once wrote to ABSA BANK regarding the R99, R89 *******. I am again writing and pleading to ABSA to secure my account. These people are deducting R99 FROM my account. This has been happening for many years. They are now making **** deposits and put my address as a reference. I am very scared of this. I am now need to you help to please provide me with an Ombudsman's contact details. I now don't know what to do. Advise me because I made my case clear that I don't have debit orders that amount to R99. I was pleased when I heard that Banks are in the process of getting permission from their clients before they authorise debit orders. When will that ever work. Will it take 10 years? I once demanded the contact details of these people and they make you a fool once you get hold of them. What made me furious is that their voices don't sound like that of South Africans but they are in Durban. I again plead to ABSA. Bank to assist me, I am their Client. I would love to get a solution to this. Please help me.

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Replies (1)
Absa
Absa's reply19 Jun 2019, 08:54
Official
 Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange

Group Customer Care
Absa Bank Ltd

Best regards,