SG
Steph G
1 reviews | Active since Aug 2019
05 Aug 2020, 11:09
Misplaced documents
Good day Today I was involved in a very serious mistake by ABSA regarding confidential ENATIS documents. The reference number for this case is C-***5. Please contact me by the end of the day. The information regarding my case and my contact information is listed on the email that I sent.
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Absa's replyOfficial
05 Aug 2020, 12:03Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply05 Aug 2020, 12:03
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,