Misleading bank

<p> </p> <p>Late estate investment account payment.</p> <p>For more than 3 months I've been waiting for ABSA to release funds from my late dad's account. A lawyer has been appointed into dealing with the paper work and although everything is up to date and SARS has cleared for the money to be released, ABSA has been ignoring all attempts we've made to get answers. We have proof of numerous emails sent to ABSA from the attorney's and still no proper response detailing why there is such a major delay has been received. It is understandable for a 2-3 week delay but month after month is passing by and this is unacceptable. I made a number of visits to the bank and came out with no joy. We trusted ABSA when investing this money and from such a reputable business I find this absolutely appauling. There has been a loss of income and major setbacks and extra financial debts incurred because of the pure negligence I have received from the bank. This leaves me trying to get answers by myself and has chopped time out of my days. If this matter is not resolved I will go to the papers. They have to be exposed. Turn around time regarding banking services are key but ABSA clearly doesnt hold this sentiment. I am truely disappointed and have lost faith in ABSA completely. It's left me with doubts and wondering if there's internal theft or similar going on. The assurities I received when first introduced to the bank and the service I am receiving now is far from the promises the bank prides themselves on. </p> <p> </p> <p>Frustrated.. </p>