Misleading and *********** staff!

I had resigned from my previous job and due to that resignation, I were to be paid on the 31st of March 2021. The week of the 8th of March 2021 I called to arrange a hold on my debit order as I would do a manual payment when I get paid. The lady said she can do that and I took down the banking details and left it as that...

I called in today to enquire about the 1000s of Sms's I've been getting regarding me "missing" my car installment. Turns out, she canceled my debit order without my knowledge and also didn't inform me that me doing this manual payment will reflect as a late payment and will affect my credit score.

I'm a first time car owner and I'm also in the process of buying a house and to hear this just makes my blood boil.

ABSA ASSET AND VEHICLE FINANCE, PULL THIS CALL AND RECTIFY THE INCOMPETENCE OF YOUR STAFF! I WILL NOT BE HELP ACCOUNTANTABLE FOR YOUR LACK OF INFORMATION. I CAN'T BE EXPLAINING MYSELF 100 TIMES.

This right here is why I'd never get any bank accounts with you!