1 reviews | Active since Oct 2016

07 Dec 2017, 16:27

MISLEADING ADVERTISING BY BRITISH AIRWAYS

On the strength of getting Avios RewardsI joined up to get a BA Credit Card (ABSA). They offered a Free Flight to Cape Town wDpeartmentith the 5,000 Avios I would receive the first time I used the Card. Unfortunately the Avios required by them to fly to Cape Town is 13,000 Avios PLUS R700.00! What a *******! Their Call Centre is a complete disaster staffed by dummies and their Complaints Department promises to get a consultant to contact one within 3 days. After a month of e-mailing not one person has ever contacted me!! Amazing attitude but then this IS South Africa!

0
Replies (1)
Absa
Absa's reply12 Dec 2017, 23:10
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd