Misleading

<p>I was called on Friday for a limit increase and the lady did the application and told me that my credit card would be increased, someone will call me to finalise it. I then send through the documents and get a response to say it is being processed. I then call them to find out how long it takes only to find out that it is not approved. The service from Absa is shocking. They mis lead people by telling them they have been approved only to find out it is not happening.</p>