1 reviews | Active since Jul 2013
Misleaded and treated with disrespect
<p>I have been running around and going to call center consultant who do not know how do their jobs.</p> <p>I have running into the branch and call center. Today I spoke to Leighton Harrington who was not a consultant at the department however went to supervisor Siyang mathipethi who gave me false information and made me take time of from work to the branch only to be told that the money can not be transferred. We pay for every service and get mislead and told that they are sorry. I am very upset and the gentle men who spoke to me from card divison on the call in the branch was very rude. standing in the line I realise why so many people were willing to wait to cancel their account. Absa is of mno help. There is no Q.A and clear they have no respect for others and their money. </p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
