BT
Boniqua T

1 reviews | Active since Oct 2016

26 Jun 2017, 17:12

MISLEAD... LOSING MONEY... FRUSTRATED!

<p>I regret the day i answered my phone when ABSA offered me a service plan for my car through Innovation Group. Now innovation Group takes money even after reaching the maximum KM's covered. They say it is terms of the contract but really...it is not logical, why must one pay for something that has lapsed? I can classify ABSA in the same category with Innovation Group when it comes to ******** clients in thes regard.</p> <p> </p> <p>What saddens me is that i do all my banking through ABSA yet they threw me into the crocodiles mouth!</p> <p>I FEEL DECEIVED AND MISLEAD.</p>

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Replies (2)
BT
Boniqua T's update26 Jun 2017, 17:14
Reviewer Update

*MISLED.

Absa
Absa's reply27 Jun 2017, 09:47
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with an account or ID number to enable me to lo g a formal complaint for you, this information can be sent via private message.

Regards

Claudette